My client, “J.W.”, in Sacramento, sent me this wonderful email yesterday and made my day, so I asked her for permission to reprint it here. I’ve edited some details in the middle that are unique to their particular situation, and therefore should be private.

John,
I just wanted to take this opportunity to thank you for how open and honest you are being with us. It is what we need and in knowing that the more we spend the more you potentially make it means alot to us that you are up front with us about these issues. It helps make us feel that you are looking out for our best interest. The only other major purchase we have ever made was for our truck, and it ws a really yucky experience, we saved and saved and saved and were able to buy it all up front, and it felt like the sales man was trying to push us really hard for things that we don’t need and that were beyond our means..(it felt like he was desperate for our money) it felt bad and we really didn’t enjoy it.. .luckily we love the truck and got what we wanted.

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Anyway, all this boils down to that we are apreciative for your help and feel lucky to have found you since it was just kind of happenstance. John, have a great day, and we look forward to seeing you sunday.

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