It’s easy to get hate mail in real estate. Being in the business is often sufficient cause in itself, though perhaps not necessary cause.
Every few days I sit down at my desk and have to get past some anonymous hate mail. If I write anything positive, I’m bound to get some. I try not to read it — I can usually tell by glancing at it that it’s hate mail, then delete it. But the substance gets through. Your mind is full of hate, and you sent some mail. I get it.
Irrational Hatred
Like most hate mail, you won’t find much rational thought behind it. It’s just that lately, people feel they need someone to hate, because home values went up quickly, then went down quickly. Realtors® are a handy object of hatred in this case.
One of the irrational charges that gets leveled seems to be that we don’t spread enough doom and gloom. The argument seems to be that people have been terribly hurt by the drop in prices, and that we should therefore talk about the negatives in the market to the exclusion of all else. The irrationality in this is multi-fold.
Implicit in my hate mail is the idea that the real estate downturn is precarious enough that we need to exclude part of the data. My own feeling is that if you’re going to make a case for something, you should publish the data as it is and see if that dog of yours can wag its tail rather than the reverse.
As an example, I publish frequent market updates, including a monthly one for Sacramento County. As part of this, I generally publish the year-on-year loss in price per square foot. In Sacramento County, for example, that figure is currently running about 35% for a single year. I publish those numbers if that’s what the numbers are, and if unit volume goes up dramatically in response (an uncontroversial expectation for most people given the demand curve) I publish that too. So, for example, for June 2007 to June 2008 for Sac County — given the data in Metrolist as of today –average sold price per square foot is down 35.1%, and unit volume is up 86.1%.
If I stuck to publishing the 35.1% decrease, I could probably cut down slightly on my hate mail, but the 35.1% decrease in value is just as real as the 86.1% increase in volume.
Those who focus on the negative to the exclusion of all else feed the very phenomenon that they’re blaming their opponents for. Such people frequently advise people to wait until the market recovers to buy, for example. Of course, if no one bought until the market were “recovered”, there’d be no buyers to cause the recovery. We would somehow skip ahead to an instantaneous recovery where declining prices did not first lead to increased demand, and then the market would somehow behave in an orderly fashion that was not wracked by turns by greed and fear.
But yet the market does what it’s going to do, and so far it hasn’t seen fit to behave according to any particular agenda.
My High School Friend
I had a friend in high school whose blog I bumped into online here recently. When I left a comment there to say hello, her first comment back said, “So, what have you been up to [i.e., in the last twenty-plus years]? Oh, real estate. I hate Realtors®.”
Now it wasn’t like I poked this gal in the eye with a sharp stick when we were in high school, and if I did, the stick apparently wasn’t much of a big deal to her. What mattered was that I was a Realtor®, and she hated Realtors®.
“Irrational hatred” is redundant, isn’t it?
This Other Guy
One of my hate mail senders recently submitted a contact form not less than nine or ten times, each time with the same message, that I was wasting his time.
I absolve myself of that. Anyone with time to read blogs they don’t like and to send ten emails in a row with the same message have a pretty low bar set when it comes to personal time management, it seems to me.
No Free Lunch
I think if you scratch beneath the surface, people are really mad at Realtors® because they see us as somehow responsible for the fact that their free lunch is gone.
You remember free lunch: buy a home you can’t really afford using an Option ARM, because you can afford the minimum payment, counting on the free lunch of the increase in home values to bail you out later.
I’m not sure if more people are mad at us today because they think 1) we aggressively sold the free lunch, or because 2) now that it’s gone we’re still serving lunch anyway to those people who want lunch until the free lunch returns.
Someone recently made the comment that Californians have this tendency to think that God ordained rising home values as their birthright.
You may quote Blood Sweat and Tears or Sir Isaac Newton for “What comes up, must come down”, according to taste.
Where I’d Like To Leave This
One of the teachers I take to be important in my spiritual life once said that “Even if bandits should cut you in half with a two handed saw, if you think of them with a mind of hate, you’re not following my teaching.”
With that in mind, but realizing that I’m not advanced enough to always respond skillfully, where am I leaving this? I certainly don’t want to spend a lot of time on my hate mail, either being upset by it or responding to it. Every so often if it gets bad, I may acknowledge it as I’m doing now, but those of you who are sending it probably shouldn’t hold out too much hope that I’ll begin reading it through word by word without glancing and deleting it, or that I’ll start publishing it or responding in any regular and systematic way. (And by the way, if it’s for Purva, she probably won’t see it).
My main goal in all of this is not to treat hate mail as an invitation to join in. I have sympathy for those for whom the real estate market is important enough to invest huge amounts of psychological energy. I’m tempted sometimes to go there myself, since obviously my income isn’t as good in recent years as it was at the peak. But praise and blame are ultimately just vicissitudes, and though they may make up the heart of most blogs, I find them to be a bit distracting.