Real Estate Services Online for Sacramento Area Clients

Posted by John Lockwood on March 14th, 2007

I’ve been making some good strides in the last few days in working toward adding some additional online service offerings. Over the next few weeks and months, we should have two of these new services rolling out.

  • Our transaction coordinator, Becky, has begun SettlementRoom training and our agents should all have attended within the next week or two. For an idea of what we’ll be able to offer once this goes live, see our PDF flier. Short version: both buyers and sellers will be able to track the progress of their transaction online at any time. Sellers can also view the progress on their listing, and can request (or have their agent request) feedback from other agents online, and view the responses to these requests when they become available.
  • We should soon be replacing our online loan prequalification form with a system that will allow you to get an online preapproval for your loan from a partner company, GoLoans.com. Though we’ll still have links and relationships to our third party lenders, our relationship with GoLoans will allow us to offer you the convenience of “one stop shopping”, so you can deal with your Realtor® on both the loan details and the real estate details. Though naturally we and our preferred lenders will also be happy to help you directly by phone or in person, we think many of our visitors will enjoy having the convenience of being able to get a loan approval and precise rate quote online, and to have a single point of contact for all their questions as they come up. As always, however, we fully cooperate with whatever other settlement providers you choose, so you should feel free to use us on the loan side only, the real estate side only, or even just to check out our registration free MLS listings. Like our SettlementRoom system, GoLoans.com will allow you to view the progress of your loan online via a secure connection, so you always know how we’re doing and what documents we will be needing from you.

In addition to these two services, we’re also pleased to be working directly with the management team over at Docusign.com on a set of templates we can use for our clients who would like the convenience of signing their real estate paperwork online. We find that for many of our clients, working online and via email is much more convenient than having to fax paperwork back and forth. (We’ve already taken a step in this direction with our eFax systems that allow us to email you anything we’d otherwise have to fax).

All of these services are optional, but we think many buyers and sellers will want to take advantage of the convenience and hands-on control they offer.